REFUND POLICY FOR IN-PERSON COURSES
All requests for refunds MUST be submitted in writing to the administrative office and RECEIVED no later than 11:59 PM PST by the dates listed below. Telephone requests WILL NOT be honored. Written requests for refunds will be processed as follows:
• Received 14 days prior to course start date – Full refund, less a $35 per person administrative fee
• Received after two week deadline – No Refunds unless the course is cancelled.
REFUND POLICY FOR LIVE ONLINE COURSES
All requests for refunds MUST be submitted in writing to the administrative office and RECEIVED no later than 11:59 PM PST by the dates listed below. Telephone requests WILL NOT be honored. Written requests for refunds will be processed as follows:
• Received 72 HOURS prior to course start date – Full refund, less a $35 per person administrative fee
• Received after 72 HOUR deadline – No Refunds unless the course is cancelled.
Please note: Refunds are not issued once course materials have been sent.
Written requests via e-mail may be submitted to: info@trancetime.com
Refunds will be issued approximately 3-4 weeks after the conclusion of the event.
REPLACEMENT/TRANSFER: If you are unable to attend for any reason, you can transfer your registration to another person without penalty. Simply email a copy of your confirmation letter with a cover letter stating your request along with a completed registration form from the person replacing you to: info@trancetime.com
